Earlier this year at NRF Retail’s Big Show we co-hosted a podcast for “Fashion is Your Business”. Brian Laney (VP of Sales at Alert Tech) and Stuart Silverman (founder and CEO of RaterBee) discuss how to provide improved customer service through innovative customer feedback. They also address some of the obstacles surrounding the collection and […]
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Entries by Alert Tech Staff
News shows department stores closing often. Learn why some are closing and how some adapt to keep their doors open.
You may not be aware how the cloud affects you as a retailer. There is a vast quantity of data available to help retailers make informed business decisions. However, the majority of brands do not collect useful data, let alone understand how to make best use of that data.
This brief interview with Alert Tech’s CEO Marge Laney highlights how most apparel retailers are focusing on the wrong thing when it comes to customer experience. Marge shares what retailers really should be looking at if they want to prioritize profits.
One of the biggest concerns with starting a pilot project is whether or not your teams will seamlessly adapt to the new systems. If your staff don’t adopt new habits and make full use of the new technology and systems, you’re leaving results on the table. This is where training is crucial. To help you get the most out of […]
A new survey released by Mindtree challenges the idea that most shoppers do not like to be disturbed by sales associates, and highlights the power of human touch to boost sales (view the full infographic here). With the growing importance of eCommerce, it’s easy to lose sight of the one thing every sale has in common: people. And […]
A new survey released by Mindtree challenges the idea that most shoppers do not like to be disturbed by sales associates, and reveals the highly positive influence sales associates have on shopper purchases. Liked this Infographic? Click Below to Share It Positive shopper interaction leads to 43% higher purchases & 81% higher avg transaction value Click To Tweet Want to Learn How […]
Quick question – what’s the difference between your high-volume and low-volume stores? If you can’t come up with a quick answer, you’re not alone. Granted, there are a lot of differences between stores that make it hard to quickly compare performance. Some stores are newer and others due for upgrades. And some are in locations with higher traffic […]
As we begin discussing an Alert Tech pilot project, one of the questions we’re frequently asked is, “How many stores do you use for a pilot project?” We don’t have a fixed number, because there is a different answer for each retailer, and that’s something we work though with you. This post will help begin that conversation.