With the Sense System in place, associates won’t need to knock on doors or risk walking in on an undressed customer.
EACH SYSTEM IS CUSTOM DESIGNED AND BRANDED
Technology in your stores has to speak to your brand in every way. Every one of our system interfaces is meticulously customized at no additional cost. Whether it’s made of wood, stained metal, or cloth – your brand designers lead the conversation.
With Sense in place, you will gain valuable insights into shopper behaviors and increase conversions in the fitting room.
Make Sense of Your Fitting Rooms
What We Measure
Alert Technologies captures customer signals in each fitting room to increase fitting room performance and improve customer service.
Sense System FAQ
What does the Sense System do and why do we need it?
The Sense system connects the fitting rooms, call buttons, occupancy sensors, radios, and tablets in a way that allows you to capture data and create real-time alerts to any device. Retailers use it as a tool kit that creates an enterprise level support for awesome fitting room and store experiences. Since it’s modular and expandable, you can start with whatever technology is in focus and move forward with the needs of your growing tablet or omnichannel demands.
How does the Sense System work?
The Sense System is a rock solid computer that polls a network of sensors and interfaces that are designed for connecting the chain store environment. Whether that connection is as simple and effective as 2-Way radios, or as robust as real-time alerts to iOS and Datapult dashboards, it’s all there.
How will the Sense System help us to improve customer service and increase revenue?
The fitting room is important to your conversion – but it’s also a huge moment to connect to your customers both in a value added experiential way and psychologically. Think of all the marketing, staffing, merchandising, and show design that went into bringing that customer to this moment in the fitting room. We need to make sure that there isn’t going to be a high negative when your associate is tasking at the same time your customer realizes these jeans are the wrong fit.
Is this only for our new stores?
No. We’re experts in retrofitting our technology and making the process painless. We have wireless and light installation techniques that make deploying into any environment part of what we do best. In fact, most of our clients start by deploying Sense into their up market stores and roll into a real-estate and remodel rhythm.
What do the buttons and fixtures look like?
Great question. We will need to ask your store design team. We have made buttons out of distressed wood and fabric, sensors out of cast brass, lighting and control fixtures out of blued steel. We’re not a technology company, we’re a retail technology company, and that means being sensitive to your strong brand and customer experience.
What if I only want occupancy/call buttons/radio alerts/tablet support.
We’re modular. This means that our system isn’t the same for even one of our retailers. We work with you to make sure that we design a hardware system to support your in-store process nothing more than what you need.