DataPack
A convenient and cost efficient customer service system
Time is valuable and customers don’t want to wait around or search the store for someone to help them. Our Datapack wireless call buttons allow customers to call for assistance as soon as they need it.
With Datapack in place, you will gain flexibilty in staffing tasks while still providing excellent customer service.
Provide Service Where & When It’s Needed
Service on Call
Guests won’t have to search for someone to help them. A simple press of a button will bring help to them when they need it.
Protect Inventory
Call buttons quickly notify associates help is needed at locked cases, preventing impatient walkoffs
Track Performance
All activity data is collected allowing for frequent review and improvement measures.
What we measure
Alert Technologies captures customer signals in each fitting room to increase fitting room performance and improve customer service
How often is the customer requesting assistance?
What is the average customer wait before being assisted?
