Queue Management Essentials for Retailers [Infographic]
People hate waiting in line! And long lines aren’t just bad for your customers, they are bad for employee morale too.
It is essential that retailers have a queue management plan that will help them balance queue length and queue wait times with other factors like staffing costs and impulse purchases made while waiting. Queue management is both an art and a science. Check out our infographic below that highlights the most important factors to consider.