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retail store reputation

How One Facebook Post Destroyed a Retailer’s Reputation

Ugh! Worst shopping experience ever!

The post stopped Samantha in her tracks. She and Kelly (her friend who posted the mini-rant on Facebook) were shopping buddies. For Kelly to have the “worst” experience while shopping was rare – especially when shopping for her favorite thing – clothes! This complaint wasn’t going to do much for this retail store’s reputation!

Read More »How One Facebook Post Destroyed a Retailer’s Reputation

retail iot technology

Learn How Your Store Connects and Communicates

Your store is filled with sensors. In any given day, your store uses the Internet of Things to count people, send customers offers, track fitting room occupancy, call customer service associates, and so much more. As you collect this data, do you know where it all goes?

One of the most common questions we hear is, “can I connect different devices to my in-store systems?” The short answer: Yes!

[Tweet “How to Connect Different Devices in Your #Retail Store #IoT @alerttechinc”]

Here’s a quick rundown of retail IoT technology connectivity and how to use the data you collect to boost your sales.
Read More »Learn How Your Store Connects and Communicates