Ways That Retailers Are Leaving Money on the Table
While retail has never been as competitive as it is today there have also never been so many opportunities to increase conversions, boost customer loyalty,
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Here’s Why Larger Department Stores Are Struggling to Keep Their Doors Open
News shows department stores closing often. Learn why some are closing and how some adapt to keep their doors open.
How the Cloud is Changing the Retail Landscape
You may not be aware how the cloud affects you as a retailer. There is a vast quantity of data available to help retailers make informed
Keeping Your Retail Data Secure During a Test Pilot
The thought of a security breach of your store’s data is frightening. At Alert Tech, we go to great lengths to protect your data.
Storing Data for Your Test Pilot: On Premise vs. Cloud
If you’ve stored data on premises in the past, you may be concerned about using cloud-based storage for an Alert Tech pilot. Here are some
How to Reduce Retail Apparel Returns
Each year, The Retail Equation releases a survey covering “Consumer Returns in the Retail Industry.” In 2015, perhaps the most notable stat was “Returns as
Are You Making This In-Store Experience Mistake?
This brief interview with Alert Tech’s CEO Marge Laney highlights how most apparel retailers are focusing on the wrong thing when it comes to customer
The Power of the Customer’s Journey (& How You Can Use it to Fix Your Fitting Rooms)
How intimately familiar are you with your customer’s journey? Do you know what brings your customer into your store? Do you know what happens while she’s
How to Use Technology to Surprise and Delight Your Customers
As a retailer, you’re well aware of the importance of customer service. Exceptional customer service has the ability to surprise and delight customers and improve your bottom
What Training and Collateral Will You Need During a Pilot Project?
One of the biggest concerns with starting a pilot project is whether or not your teams will seamlessly adapt to the new systems. If your staff don’t adopt
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